Job Description

Project Manager

Greenhouse is looking for a Project Manager to join our Professional Services team! Our Project Managers lead Greenhouse implementations for Enterprise customers, owning complex projects with several workstreams from kickoff through go-live. You'll oversee the work of Implementation, Strategic, and Technical Consultants on solution design, integrations, data migration, and custom development. You'll also decide project scope, timelines, and delivery approach, so every customer sees value fast and the project lands on time and on budget.

Who Will Love This Job

• An orchestrator – you love keeping several moving workstreams in sync and making sure every stakeholder knows what's next and why
• A trusted advisor – you earn customers' confidence quickly, have the hard conversations early and leave them glad they picked Greenhouse
• A risk spotter – you see dependencies and blockers coming, raise them and solve them before they turn into delays
• A builder – you're energized by a lean, fast-growing team where your ideas for better processes actually get used

What You'll Do

• Lead end-to-end delivery of complex Enterprise Greenhouse implementations with multiple workstreams, often running several projects at once
• Oversee the work of project team members across software implementation, solution design, integrations, data migration, and custom development to keep delivery on track
• Use independent judgment to set project scope, timelines, and delivery methodology for each engagement
• Build and maintain project charters, project plans, RACIs, and risk, issue, and dependency trackers
• Manage scope and change requests against SOWs, keeping projects on time and on or under budget
• Track customer sentiment throughout the engagement and raise risks early to protect satisfaction and NPS
• Collaborate with Greenhouse Success teams for smooth handoffs and long-term customer adoption
• Help refine Professional Services project management tools, templates, and processes as the team grows
• Additional projects and responsibilities as business needs require

You Should Have

• 3–5 years of customer-facing project management experience
• Experience leading technical integrations and/or large-scale software implementations
• Experience delivering SaaS implementations for Enterprise customers
• A track record of strong customer sentiment and high NPS, with projects delivered on time and on or under budget
• Working knowledge of project management principles and tools: project plans, risk management, SOWs, scope and change management, resource management, dependency planning, project charters, and RACI
• Strong verbal and written communication skills, including leading customer-facing meetings with stakeholders at every level
• Ability to work CST or EST business hours, with flexibility to support EMEA customers as needed
• PMP or another project management certification, a plus
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply

Applicants must be currently authorized to work in the United States on a full-time basis.

The national pay range for this role is $95,800 - $125,000. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.

Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 14 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time annually, depending on tenure, and exempt employees have flexible paid time off (PTO).

Who We Are

At Greenhouse, we live by our mission through using our own product to help us hire the right person for the job, every time. We're committed to designing and responsibly using AI tools to transform how we work while keeping people at the center. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program that's committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We're proud to have built an award-winning culture that's been recognized as Fortune's Best Places to Work and Inc.'s Best Workplaces multiple years in a row.

Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to accommodations@greenhouse.io.

Emails about job opportunities at Greenhouse Software are only offered by employees with @greenhouse.io email addresses. See this page on our website if you suspect a phishing scam.

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