Job Description

Job Description

Job Description

SUMMARY: The CARE Center Intake Navigator II performs various duties relative to the Intake/discharge and navigation. Primarily they are responsible for the ongoing assessment of clients with continued follow up to be sure he/she reaches their individual goals and exit to permanent housing. This role will work with Pinellas Homeless Management Information System (PHMIS) to open and close all client cases, provide goal setting and assessment of client needs. Overnight Navigators admit up to 120 homeless men and women who sleep 70 in the Food Center dining area-turned "dormitory" and 50 in outside Courtyard area. 

Must be able to work afternoons, nights, and weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Register all new clients between 2:30 p.m. and 6:00 p.m., using intake folders that include the individual's demographics, income status, and other information about their housing.
• Set attainable goals and monitor progress of clients to report to our Case Manager.
• Provide assistance with the management of client volunteers.
• Routine monitoring of cleanliness in dining area/lounge.
• Assist clients with varying needs, i.e. general information, housing, apartment searching, veteran assistance, and referrals.
• Provide assistance with restroom access, showers, bus passes, environmental respite and use of a phone.
• Use of Pinellas Homeless Management Information System (PHMIS).
• Follow up and evaluation on progress of clients then report to management on client progression.
• Work with volunteers to make sure showers and laundry areas are functional and clean.
• Scan clients into PHMIS for all meal services as necessary.
• Making ID badges for new clients and replacements as needed.
• Facilitate life-skill groups.
• Knowledge of harm reduction, motivational interviewing and trauma-informed care.
• Ability to focus on moving client into Permanent Housing develop a Housing Plan with clients.
• Complete necessary paperwork including incident reports, maintenance requests, and contact supervisor for all necessary instances.
• Oversee Scanning ID’s for all clients at meal services.
• Making ID badges.
• Facilitate life-skill groups.

Interested, please apply on our website: Career Center | Recruitment.

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