Job Description

Restoration Technician

Are you someone who enjoys meeting new people, has great communication skills, works well in a team environment, and is a serious multi-tasker? SERVPRO® Team Caldwell is looking for a Restoration Technician to join our team of professionals and undertake a variety of restoration duties. SERVPRO Team Caldwell is a locally, and independently, owned and operated SERVPRO Franchise that has 30+ years of experience in customer service, restoration, and cleaning. We want to invest in you TODAY! The suitable candidate needs to have strong communication skills, ability to work in, and help people through, challenging situations, and be customer service oriented as our main task each day is to assist customers, who may be experiencing a flood of emotions, and are depending on us to turn back the tide of uncertainty.

The Restoration Technician will work as part of the Servpro team to provide professional air duct cleaning services for residential and commercial properties. The Restoration Technician will be responsible for assessing the condition of air ducts, performing cleaning services, and ensuring that all work is completed according to specifications and within budget. The successful candidate will work efficiently and safely, maintain accurate records, and provide excellent customer service to clients.

Essential Duties:

• Perform visual inspections of air ducts and HVAC systems.
• Use specialized equipment to clean air ducts and HVAC systems.
• Maintain detailed records of cleaning services performed.
• Follow established safety procedures and guidelines.
• Communicate effectively with team members, clients, and subcontractors.
• Provide excellent customer service and ensure that clients are satisfied with the work performed.
• Maintain tools and equipment in good working order.
• Attend all required training and meetings.
• Perform other duties as assigned by the Duct Cleaning Manager.

Minimum Requirements:

• Ability to regularly lift 50 pounds regularly, occasionally up to 100 pounds with assistance
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Qualifications:

• Valid driver's license
• Basic math skills
• Effective oral communication
• Ability to successfully complete a background check and drug screening
• Previous experience in HVAC or related preferred

Benefits:

SERVPRO Team Caldwell strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Competitive Compensation
• Superior benefits
• Career progression

Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. SERVPRO Team Caldwell is an equal employment opportunities (EEO) employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, marital status, amnesty, status as a covered veteran, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. SERVPRO Team Caldwell makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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